all pinballbrothers products
The links below lead to our Freshdesk Page. All updates will be released there. Please bookmark.
Please do not inquire via mail or Social Media.You are creating additional work, and details may get lost. While the folks are doing their best, they are no techies and help may be incomplete or incorrect. 
So: If you have a mechanical or electronical issue, please always open a support ticket. 
Don’t worry, it’s always free for customers.

Tech Support

NB! When you submit ticket, remember to add your serial number and contact information in the submission.
Click here to submit ticket!


Check this page for all applicable Game and Firmware updates to your game. In case you run into troubles, be sure to secure a backup copy of the old system to restore.

Alien Software Downloads
Queen Software Downloads

Alien Knowledge Base

The documentation is "live". Updates and additions will come here. 
If you can't find what you are looking for please contact us and we will look into it.

Alien Knowledge Base